Balancing Judgment and Discernment

The frugality of the situation and their inter-changeability remains the driving force to strategy. Even though, it is defined, as a set of planned actions over a period, to achieve the desired result.  Organization mirrors this, as the business target to reap the profit. The business goal percolates to every function, over arching with one organization goal. HR functions identify the people factors in this goal. The strategy set for the year drills down to individual functions connecting the business units. Connecting different requirements put the functions on the same page. For instance, the broad-banding of a strategy, such as building agility, would echo for recruitment with greater in-house expertise, where as payroll may require errors free, as its prime target.A case as shared as below in ‘Concern’, surfaces the tip of an Ice berg, with the challenges in Strategic HRM. This is a part and a parcel of talent management. Every organization aims to hire the best talent and retain them with best compensation. Hitherto, the gap between perception and reality edges employee dissatisfaction.

Concern: Recently we have hiked the salary of one of our employee after reviewing her overall performance. However, she is not happy with it.  She is been expecting more. Every day she reminds to negotiate an increase in her salary. Please help on how to handle this situation.

The case facts:

  • The compensation planning allocated hikes to each grade and rank, attenuated by the performance standards.
  • The employee is presented with the hike , which do not match the expectations.
  • Ordeal of negotiations for another hike lengthens decision making.

Looking glass

Logical thinking coupled with practical situations brings in the solution.  Three dimensions that attributes to strategy are as discussed below:

  • Goal Setting: The objective may be defined, as being the market leader by the next financial year. This is calculated in terms of business target. Mostly it’s an increase in the market share through either takeovers or increase in the production. This configures the goal setting for each function. HR functions for such a growing firm would strategise to designate responsibilities, to facilitate the expansion.
  • Budget Allocation: The sum total of the spending is divided into investment in terms of benefits and other operational expenses. Compensation is identified as the value returns on the services received from the talents. This is chiefly governed by the business requirement such as higher spending on research, leading to planning for larger markets share, amid higher supply chain. The HR budge would impact with an alignment to the market is weighed to offer a competitive compensation.
  • Leadership alignment: The backbone of the success to planning lies in the hands that delivers it. The leadership team designated to set the strategy and prepare budget are accountable for the business units.  The talent planning may be chaired by a CHRO , however the insinuations are contributed by the business leaders. Communication overarching the environment balances the transparency, strengthening trust.

Balancing Act

Judging a situation with logical findings would require a non-attached discernment. In our member’s case, different implications from three dimensions as discussed had lead to the dissonance. The disbursement of the hike matched the top-down judgement, but missed on the discernment.

Future of work
Future of Work
  • Individual perception of performance and result: A contribution by an employee is valued. It results with rewards when they were aligned to the organizational goals. Dashboards and performance scorecards actualise with grades for each contribution, to ensure the alignment. However, the gap of expectations widen when the employee in question weighs every contribution for a material reward. A pat on the back received for managing an expert escalation would culminate to incentive, if that escalation results with client retention and revenue returns. The excellence of the employee would be best utilized by an higher level responsibility, when appropriate.
  • Communication: The guidance to an employee reverberates intently, with the shared views and thoughts from it leader with appropriate feedback. Transparency calls for its price. It pushes the leadership to share the confidential often sensitive information. This rings the choice to jump the boat or follow the captain.

Pen-ultimately, the priorities of choosing and aligning will glue the individual to the entity. Solution to the decision maker remains in acknowledging the human concerns with judicial treatment through strategies and communication. Employee championship is intertwined with business partnering through change management and administrative expertise.

If you have any HR Query or any query on Future of Work, Employee Engagement, Talent management, Women Empowerment, Retention or Business Strategy please write to me in here. Looking forward to learn more while finding solutions for you.

Nabomita is the Founder to Nabomita.com. She is the Top 100 Women Achiever Awardee, awarded by Government of India , TEDx Speaker, Quoted on ForbesUS, one of the Top 20 HR Influencer in Social Media as declared by SHRM India and one among the Top 100 Technology Influencer in India. Connect with her on @nabomita_smiles , Facebook Page and Google+

This article have been published on Businiess manager , October issue. This issue covers different areas of Strategic Managment. This article is listed under the experts view as shared in the link Business Manager – October Issue2015

Women as driver to growth in the age of driverless cars !

Where does women stand, in the age financial meltdowns, geo-political differences and AI? 1 robot out of 4 factory workers in Maruti. The numbers looks even more interesting in totality with 2400 robots at Manesarand 5000 facility. Are we still competing with men for jobs and seats at Premier Institutes? Where does this lands us especially when women have lesser access to education and finances?

India ranks 87th in Global Gender Report 2016 with highest participation of women in education and health sector. Does this set any target for us?  The report further showed that the highest level of penetration remains in the Education and Health sector with fewer women in Technology and Policy making !

With equal participation we can add upto 28 trillion by 2025 which is equal to a combination of US & China’s economy . So what do we need to build this equality ? What are the building blocks that can affect growth ? Law and order , financial independence and education?

These are few laws worldwide that instils sexism so deep that imagining equality remains light years away! When we restrict women legally how does it impact her participation socially rather financially?

 

World Economic Forum reports women remain unpaid for 50% of her productive time at work. How does this add up to her pay?

Global gender index shows Iceland, Finland and Norway tops the chart and not the leading economies! Why is it so? Is it the access to education and policies at work that makes it happen? Few days back when Maternity Benefit act was amended in India, we had people worrying about women no longer being hired. Norway offers 44 weeks of maternity leave. No wonder they have 47% of women participation in Public sector and 26% in the private sector! When we have family friendly policies at work, we are no longer forcing a women to choose between family and work

This tweet sums up the support , policies, access to education and finances that we need! Here we have an young woman as a pilot to Air India taking the same official commute with her mother who works as an air hostess! This organisation isn’t a nimble-foot startup. It is not a super funded private company with loads of money to spend. Yet, that’s how strongly they have been balancing diversity.

40 economies that participated in Global Entrepreneurship monitor reports women Entrepreneurship rate rose by 13% whereas it was 5% for males. However in India , the perceived opportunity for women is 41% compared to their male counterparts. Anusha, who celebrated her 25th Birthday recently pitched her second startup to me. And she is not in Bangalore or Mumbai but in Vishakhapatnam. Her first startup is running successfully in association with Andhra Pradesh Government. According Deloitte report, Millennial women are bridging the gender pay gap. Are we planning anything to bridge the financial gap for the ageing women workforce too?

Where does the empowerment needs to happen? Anuja Shukla, head of Google for entrepreneur runs a project on her on own where she gets girls from age 8-15 to code. Revathy Roy , founder Hey Didi , formerly Vira Cabs, have trained more than 10000 women from socially backward classes to drive. She created employment for them through her startup. She empowered them to own their vehicles and earn out it, offering loans from banks with no collateral. Urvashi Neogi runs her profitable Event Management firm, Biz Integration with her Geographically based team. She doesn’t need a 9-to-5 at an office with face time from her team members.

Here’s a research by Adobe on Future of Work which says, future lies in collaboration and diversity of skills. So what does this imply? In the age where commitment to the work and the speed of delivery remain the only measure at work, do we still need the archaical work design? Would the jobs of tomorrow offer women more potential to deliver? Will the organisations of tomorrow have the bandwidth to build the leaders of tomorrow irrespective of gender?

If you have any HR Query or any query on Future of Work, Employee Engagement, Talent management, Women Empowerment, Retention or Business Strategy please write to me in here. Looking forward to learn more while finding solutions for you. This have been re-blogged from nabomita.com

Nabomita is the Founder to Nabomita.com. She is the Top 100 Women Achiever Awardee, awarded by Government of India , TEDx Speaker, Quoted on ForbesUS, one of the Top 20 HR Influencer in Social Media as declared by SHRM India and one among the Top 100 Technology Influencer in India. Connect with her on @nabomita_smiles , Facebook Page and Google+

Why should your pay remain a secret?

‘Pay Secrecy’ one of the best kept secret by the HR , which the world comes to know otherwise!

We have tons of research to support how it adversely affects your performance when you get to know how much your undeserving co-worker is getting paid. Is that the only truth ?

Does secrecy breeds trust or transparency? Why as an employer would you want to hide when you have a policy for equal employment and promote equal pay? Is the information of how much an employee draws worth sharing openly within the company or even public domain? In the times of Glassdoor and Payscale, how secret is your pay to your employees?

We can understand the ugly situation of explaining every employee why one is paid more than other, inspite of in-equal education or experience is sticky. More importantly your view of weighing a potential may not remain equate how your employees measure them. But shouldn’t that remain self-explanatory in a result-driven world?

How did Whole Foods manage to make the information salaries open? That too since 1986? They managed to let every employee view how they are stacked up and not loose them? Or run into low-productivity? Why are the talent working in their company behaving differently and not raising a storm in a tea cup with their questions on entitlement ?

In India, Public Sector organisation have grades declared with the pay range. Talents joining such an organization have the exact information on how the hikes would work for them and their peers. Even the timeline to all such hikes remains declared.

When Buffer declared their salaries on the web the number of job applicants grew effortlessly. SumAll followed the lead, with the firm creating transparency within the 40 member team.

With Gig Economy growing through platforms that allow a talent to bid for the gig, how far does the pay remains a secret? When end-result is the only measure, shouldn’t pay remain obvious? If merit is the only edge, how difficult is it to explain potential?

If you have any HR Query or any query on Future of Work, please email me info@nabomita.com . Looking forward to learn more while finding solutions for you.

Recommended : Future of Work , If Bots are taking away your jobs should they pay your taxes too 

Future Of Work

What is the future of work? Where is it ? What is it all about? Is it only about technology ? Telecommute? Is it about a new-age talent? Or is it about a new economy?

World Forum for Responsible Economy held in Paris, France last year discussed several areas that addresses the deeper questions about Future of Work. They broadcasted my 3-minutes speech or rather situations that questions !

Technology has been the enabler since the beginning of time. What is changing the world is the way we are using it now. It’s no longer about delivering more efficient products but delivering it together. The concept of silos are already a thing of past with collaborative tools to the likes of Slack.

Evolution of a product-development have given way to solution development creating a whole new dimension. Such as earlier communities were built around a product or a practice, essentially to build a loyal set of users or customers. Now we have products such as Walnut App or even Eko App with an inbuilt community.

The creativity to using technology is stemming from deeper practices which allows freedom and acceptance at a whole new level! PriceBaba allows their employees to buy their own cloud and use it while developing their product. Gifting MacBooks during Christmas have far greater impact on Employee Satisfaction than offering bonus of equal amount!

So is this evolution to the Future of Work about Technology or how talent is redefining it? What about talent? Is FOW all about the cutting-edge talent? DITS hires employers to own and deliver projects for client. Yes, talent is no longer an employee, but the employer creating far higher value. This emerging ownership to the deliveries is pacing up the learning cycles as well. Learning is not reduced to the size of a postcard , but rather 140 characters at the right time by the right set of people. Such social learning marks only the beginning to the deeper research entirely focussed on the product that needs to be built!

What do you predict? Where do you see Future of work?

 

If Bots are taking away your jobs, should they be paying your taxes too?

Loved the blog post on TOI , adding a lighter note to the new age workforce or rather the absence of it!

Technology is weeding the repetitive tasks and activities that needs least human interventions out of the workforce. These tasks are delivered by bots. For example, the task of screening resumes with keywords are shortened by man hours using machine learning.

We already have Robot Lawyer being developed by Luminance ,  Xiao Nan a robot journalist and Sue the Artificial HR Assistant. The efficiency and the data analysis is essentially beyond human. Hence, the output remains desirable. 

Does this helps the revenue of a firm? Does this helps the remaining workforce? Would collectively add to the GDP? Well, that remains a distant dream, till we have data to support it.

More importantly, each time a repetitive falls out of a job , does it make space for delivering an intellectual one?  Of course we don’t have too many such job openings. Does this means we are calling for new jobs too ? As we are designing these bots are we designing a new workforce too?  Let’s not stretch this far into forming a new economy, or are we moving into one?

To conclude, if robots are taking away jobs, should they be paying taxes too? Or should we pay a convenience fees for using them? Or are we already paying that? 

If you have any HR Query or any query on Future of Work, please email me info@nabomita.com . Looking forward to learn more while finding solutions for you. 

Nabomita is the Founder to Nabomita.com. She is the 100 Women Achiever Awardee, awarded by Government of India , Quoted on ForbesUS, one of the Top 20 HR Influencer in Social Media as declared by SHRM India and one among the Top 100 Technology Influencer in India. Connect with her on @nabomita_smiles , Facebook Page and Google+