Building a 23000 people startup! Work space design creating future of work

The new age is here with new collar jobs. Yes, the ones that bots are creating for us!

Meaning at work gets redefined with such evolving job types! The easiest representation can be found in the way work is treated at new age offices.

What are these new age offices? Are they all about colorful walls and beautiful chairs? Why does a visionary who starts a firm spend so much to design every inch of it? More importantly when everything is destined to turn into a hygiene factor, no sooner, then why did leaders like Steve Jobs invest so heavily in creating Spaceship, which is not just a work space but work of art! Why do the firms in Silicon Valley take workplace design so seriously?

meeting place

Elon Musk in a tour of his office space shows how open and connected is the engineering floor. The senior management shares the same work space along with rest of the team.

How does this impact? Let’s take a step back and reimagine the old offices that were more about maintaining hierarchy with opaque walls between each work space. Birth of the industrial revolution has placed every work flow in a batch-processing manner. Machines or people are neatly placed in rows separated by walls, cabins and cubicles. With the era of sophistication these walls were replaced with glass which brought in more light to the rooms.

As we drew closer to the end of the industrial era and more into the age of bots, the paradigm shifted from cubicle to commitment. Work is no longer about “how” but “how soon”! When result remains the only measure to work, the speed at which the work is delivered gets completely redefined.

Well these are not just mouthful of theories but action-oriented formulas that are changing organizations. With the future of work being redefined, let’s see how and where it is being developed. And this is all happening in India, right in the business district of Mumbai!

Building a 23000 people startup

Alfian Sharifuddin, Managing Director , Head of Technology & Operations – DBS Bank India, reflects, “Being deeply rooted in the traditional banking system remained time-tested and it made the transition into a 23000 people startup, even more interesting! We had to scale up not only with strategies but also with visible cues including modern workspaces” That hits the target as excel sheets, pie-charts and rising graphs comes and it starts with what we see around us! The speed of work depends on how we treat urgency. Cutting across layers remains an understatement when you are building an aircraft, while it’s flying in the air

meeting zone

Work happens in the white spaces and it is no longer a cliché. Open work areas that promote collaboration. Hence, why mull on an idea endlessly when you can get it resolved at the speed of thought!

Activity-based-work station in DBS Bank India headquarters at Nariman Point not just encourages a free flow of communication amongst employees but also the decision-making authority.

The transition to the ’23000 people start-up’ began with the old version of office that was replaced with thought oriented spaces, which could be accessed by employees at any level. The silos were targeted to be broken to an extent where even the CXOs weren’t allowed to personalize their office only to ensure that this doesn’t build any boundaries. Often the aura of a room portrays the impact of the discussion that is taking place in it. The presence of a leader in his/her personalized office impacts anyone entering it Much as it may help the one who might be allocated the room, it can effectively act against the one walking into it.

The thoughtfulness of the design is highlighted when the noisy area graduates to silent zones for people to focus and work on projects that require zeroing down of attention. The noise meter, put on every work zone, interestingly resembles a traffic signal that can blink in color to show the decibel level. This takes the cake on managing a healthy noise level at work, which works for all!

The fun zone has been designed with Apple TV and arena to encourage relaxed moments and celebrate lighter team moments. This spirit of enjoyment flows into work with colorful pods and phone booths.

Phone Booth

The fish theory comes alive when the concept of fun at work doesn’t just remain restricted to the HR initiatives but is included in every day moments through fun-filled, meaningful interactions in a relaxed environment.

pods

Open and free work spaces allow for greater interactions with the freedom to operate from any corner as deemed fit for the departments to interact. Alfian points out, “The marketing team and digital banking team interact all day long, that’s how, they are placed in the same zone just as the ground floor hosts the cash transaction team and the operations team as the documents from the bank is passed directly from the retail branch in the same building and floor. The work space is designed for the future to accommodate bots and drones. The tables would be soon enabled with wireless charging station and meeting rooms manned by Alexa or any other AI for the enterprise.”

Future of work holds gig economy and geographically based talent to its core. Hence, a meeting room with two large screens allows multi-locational video-conferencing.

How about a work space that can be transformed into a large auditorium for town halls without making any changes? Just walk up those stairs and you have a stage, as shown in the picture attached below! Would such openness to connect, allow free flow of communication on a daily basis?

Audi

Meaning@Future of Work

Dr.Brent Rosso, Ph.D., Associate Professor of Management at Montana University, defined some of the elements ingrained behind the design philosophy of such workplaces, best aligned to the Future of Work:

  1. True calling: You needed a new disruptive and authentic one to accommodate your growth.
  2. Make a difference: Every day you are allowed to be a part of not just the idea generation and implementation but also a part that solves the problem of your customers and you see the change in progress!
  3. We are all in this together: An open work space that breeds belonging!
  4. Feel valuable: Self-efficacy is synonymous with what we deliver at work. Empowerment evolves from the choice and responsibility to excel. A conducive environment that inspires authenticity creates leaders for tomorrow
  5. Sacrifice to a greater cause: Imagine the CEO of your firm, who has worked all his life to get there, treats himself as an equal and not the stature he has achieved! Not only is the door to his office open but also his office space, which is available for others to access in his absence!

Now take a moment and look at this picture, imagine this is the work space for all that you are chosen to deliver, that builds not just your self-efficacies or your bank balance, but also the future of work that you are part of!

seaview

Yes, a job like that defines every moment with the meaning at work, a gorgeous sea view and pays you as well!

Live de vivre!

Gig Economy and HR Compliance

Gig Economy is on the rise with IT skills requiring professionals to work on project for shorter duration.  As reported by Livemint, the IT flexi staffing market in India, worth $3.04 billion in 2016-17, is expected to grow 14-16% annually to become a $5.3 billion industry by 2021, [Source: Indian Staffing Federation Report].

Most of the skills that are turning into jobs were not grouped as a job so far.  Tenured jobs are giving way to gigs.

As experts to the HR Compliance and Audit how would you manage this for an employer? The emerging skill groups do not have a clarity in terms of jobs. They are mostly work-based than designation or even salary-band based roles! Hence, which are the areas critical to Compliance that an employer must care for while hiring the Flexi-Employee?

Would the retirals be managed by the employee? If so, how ? How would the benefits be managed?

Join the discussion in here: Comply4HR

Deferred payment at Voonik: HR Compliance

Voonik , an online fashion brand has deferred the payments for its 200 employees by 3 months. As reported by Money Control, Voonik’s CEO and Co-Founder Sujayath Ali said those who will quit the company will get a month’s salary as the severance package. He added the company “is currently one or two months away from EBITDA (earnings before, interest, tax, depreciation, and amortisation) profitability.

Subir Chatterjee, Compensation and Benefit Head says, ” Help me to understand this better. The founder deferred the salary to achieve EBIT? So far I know salary is part of operating expenses, don’t they have to book the salary as future liability? Operating Earning comes much before EBIT.”

Pratik Vaidya, MD Karma Management added, “Very few organisation understand the value of human capital & asset rather than treating as Operating expense. Audited Companies that defer salary and other incentive payables & sheepishly roll back in future when their employee leave”.

Subeer Bakshi, CHRO Bajaj Allianz reflects, “Agree that it’s going to be problematic, but it’s a well-intentioned alternative to lay-offs. That’s laudable, and I hope the employees buy in!”

What impact would this have on HR compliances to be maintained in the company. How would the EPF contribution, ESIC if any, other Retirals and tax deduction be managed by the employer in such a situation?

join us for more on this => Comply4HR

Being an Entrepreneur

Have you ever build a company entirely on your own, right from the scratch ? Does your story includes restarting , yet carrying your strengths from one venture to another?

When you look back at your journey, do you too find the dots connecting? Yes, you have a long way to go and that’s what the dots are guiding you to?

How were you as a child and how did that shape you? Were you an extrovert or an introvert? Will, I guess I was an ambivert and still remain so! Did the small incidences from your life shape your behaviour, choices and your life?

Did your lows and highs have a similar story that can match many around you? If you have taken the road less travelled, did it feel different or obvious for you?

If you had to summarise in three points what would it be? For me, its

  1. Curiosity
  2. Being ever-amazed
  3. Hard work, of course !

I was honoured to have been invited by Sampath Iyengar, Chief Visibility Officer at The Indian Networker, talking about who I am, my journey as a professional and few lessons that I picked on the way.

It was great fun as Sam kept asking witty question I was least expecting, putting me to my wit’s end!

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Interestingly few areas of my life that probably even I ignored, came up while talking to Sam. I must add, loved reflecting, in such a witty and a joyous way!

Let me know if your story sounds similar ! I am waiting to hear that.

Women as driver to growth in the age of driverless cars !

Where does women stand, in the age financial meltdowns, geo-political differences and AI? 1 robot out of 4 factory workers in Maruti. The numbers looks even more interesting in totality with 2400 robots at Manesarand 5000 facility. Are we still competing with men for jobs and seats at Premier Institutes? Where does this lands us especially when women have lesser access to education and finances?

India ranks 87th in Global Gender Report 2016 with highest participation of women in education and health sector. Does this set any target for us?  The report further showed that the highest level of penetration remains in the Education and Health sector with fewer women in Technology and Policy making !

With equal participation we can add upto 28 trillion by 2025 which is equal to a combination of US & China’s economy . So what do we need to build this equality ? What are the building blocks that can affect growth ? Law and order , financial independence and education?

These are few laws worldwide that instils sexism so deep that imagining equality remains light years away! When we restrict women legally how does it impact her participation socially rather financially?

 

World Economic Forum reports women remain unpaid for 50% of her productive time at work. How does this add up to her pay?

Global gender index shows Iceland, Finland and Norway tops the chart and not the leading economies! Why is it so? Is it the access to education and policies at work that makes it happen? Few days back when Maternity Benefit act was amended in India, we had people worrying about women no longer being hired. Norway offers 44 weeks of maternity leave. No wonder they have 47% of women participation in Public sector and 26% in the private sector! When we have family friendly policies at work, we are no longer forcing a women to choose between family and work

This tweet sums up the support , policies, access to education and finances that we need! Here we have an young woman as a pilot to Air India taking the same official commute with her mother who works as an air hostess! This organisation isn’t a nimble-foot startup. It is not a super funded private company with loads of money to spend. Yet, that’s how strongly they have been balancing diversity.

40 economies that participated in Global Entrepreneurship monitor reports women Entrepreneurship rate rose by 13% whereas it was 5% for males. However in India , the perceived opportunity for women is 41% compared to their male counterparts. Anusha, who celebrated her 25th Birthday recently pitched her second startup to me. And she is not in Bangalore or Mumbai but in Vishakhapatnam. Her first startup is running successfully in association with Andhra Pradesh Government. According Deloitte report, Millennial women are bridging the gender pay gap. Are we planning anything to bridge the financial gap for the ageing women workforce too?

Where does the empowerment needs to happen? Anuja Shukla, head of Google for entrepreneur runs a project on her on own where she gets girls from age 8-15 to code. Revathy Roy , founder Hey Didi , formerly Vira Cabs, have trained more than 10000 women from socially backward classes to drive. She created employment for them through her startup. She empowered them to own their vehicles and earn out it, offering loans from banks with no collateral. Urvashi Neogi runs her profitable Event Management firm, Biz Integration with her Geographically based team. She doesn’t need a 9-to-5 at an office with face time from her team members.

Here’s a research by Adobe on Future of Work which says, future lies in collaboration and diversity of skills. So what does this imply? In the age where commitment to the work and the speed of delivery remain the only measure at work, do we still need the archaical work design? Would the jobs of tomorrow offer women more potential to deliver? Will the organisations of tomorrow have the bandwidth to build the leaders of tomorrow irrespective of gender?

If you have any HR Query or any query on Future of Work, Employee Engagement, Talent management, Women Empowerment, Retention or Business Strategy please write to me in here. Looking forward to learn more while finding solutions for you. This have been re-blogged from nabomita.com

Nabomita is the Founder to Nabomita.com. She is the Top 100 Women Achiever Awardee, awarded by Government of India , TEDx Speaker, Quoted on ForbesUS, one of the Top 20 HR Influencer in Social Media as declared by SHRM India and one among the Top 100 Technology Influencer in India. Connect with her on @nabomita_smiles , Facebook Page and Google+

‘Brand You’ works: My journey through building my own startup

Almost a decade back, at XLRI , Dr. Mathai Fenn taught us ‘Brand You’. When he said employers will hire you for who you are , we heard it as a theory. He defined , that the services you deliver and the value you create, is your brand. And that alone can get you around the world!

Today, I write this to share how this worked for me inspite of all the Financial Slowdown, Geo-Political changes and Robots taking away our jobs!

It’s been a great year ! And I am writing this to thank everyone who have been contributing to my success. It’s still feels as if it was just yesterday when I started on my own! A dream that I wanted to live but never knew would happen to me.

Almost an year back, I started working for me. Yes, I was finally the boss I wanted to be and work for 🙂

Initially, I had no plan for what I would want to deliver. There were many options to explore and I believed things would shape up as I would go along. It will remain one of the best decision I ever made!

I never knew what I did had any monetary value to it. I love building communities, connecting businesses, identifying solutions and delivering them. I feel strongly for causes I have been working for. And, I loved speaking about them. Initially, I couldn’t imagine it to be a profitable venture, till I had companies actually looking for it! It has been an exhilarating moment, each time I found a business house quoting a monetary value. The magic of getting paid to speak is immeasurable to me!

Evangelism arrived for me professionally! I had never imagined it would. I never knew the impact of what I did, till I started doing it for me!

Few of the most cherished moment have been speaking at the Think Tank by Adobe, and researching on Future of Work and presenting it in San Francisco, addressing World Forum for Responsible Economy by RESPCO Institute in association with French Government, delivering my first TEDx Talk at TEDx Bocconi U Mumbai, delivering Faculty Management Program at Rajagiri Business School, delivering the Keynote to more than 5000 delegates at E-Summit in Hyderabad, Inaugurating India HR Summit 2016, Inaugurating and delivering the Keynote at International Convention at SVIMS and many more!

I have been working with amazing business leaders, who have not just added on to my experience but even mentored me! I can not thank enough to those people who went beyond commercials to Special thanks to Ministry of Women and Child Development, Dr. Nanu Bhasin, Dr. Jessy Fenn, Mandar Joshi Executive Director TiE Pune, Vishwas Mahajan Trustee TiE Global, Urvashi Neogi Founder Biz Integration, Chitra Narayanan and

I can’t thank enough SHRM India for naming me in their Top 20 Influencer in the country and Indian HR Convention for celebrating my work. It was a joy beyond measure seeing Nabomita.com mentioned in the Ecosystem Partner to TiECon Pune!

Building a firm is all sweat and blood. But then its all worth it, when the world celebrates it with you ! The pain and challenges I went through seems small when I am acknowledged for my efforts. Thank you and cheers to every such moment !

If you have any HR Query or any query on Future of Work, please write to me in here. Looking forward to learn more while finding solutions for you.

Nabomita is the Founder to Nabomita.com. She is the Top 100 Women Achiever Awardee, awarded by Government of India , TEDx Speaker, Quoted on ForbesUS, one of the Top 20 HR Influencer in Social Media as declared by SHRM India and one among the Top 100 Technology Influencer in India. Connect with her on @nabomita_smiles , Facebook Page and Google+

How long would you wait for that job offer?

“So I applied for a job in late November and had three interviews throughout the month of December. They all went really well and I was even referred to by a well respected employee of the company. I was in contact with the HR coordinator throughout the process and said she will have more information for me before the holidays (Christmas and New Years). Unfortunately I never heard back. So I emailed her after the first week in January and she apologized and said she was out of the office…fine, no big deal. But then she said she will have something for me at the end of the week. So about two hours went by and she then tells me she got off the phone with corporate and she won’t have anything until the end of the month, but if I can wait they will have “good news” for me. I was a little disappointed because I now have to wait another 3 weeks, but I really want the job so I told her that I’m very interested in the position and I’m willing to wait. 

So the end of the month comes and still no response. I emailed her again kindly asking if there is an update and she emailed back saying they will have more information later in the week or early next week. It’s now early next week and I still haven’t heard from the company.

Are they stringing me along or should I just keep being patient?”

The answer looks straight into our eyes! When you are being communicated and yet not offered the role, it says more about the decision making capabilities of the firm. Every Job Opening have a closing date mentioned on it. The Hiring Manager are well aware of it. No job remains opens endlessly. Any requirement is supposed to be closed within 45-60 working days, at the most.

Gone are those days when companies could hire for to build the internal resource pool. No talent in the current economy can remain unbilled for long. Hence, every requirement have a monetary return mentioned on it. Any delay in closing the Job Offer can extend the monetary impact, leading to a loss. The preference remains on getting the talent billable as early as possible.

The disparity in views among the hiring managers can lead to an absence of clarity in communication. It can arise from various situations right from being able to decide on which candidate to hire to when to close the offer. Ideally, Business Managers prefer interviewing newer candidates till the final week, whereas HR Managers tend to close it early.

Last but not the least reason for holding a role is the Business Manager back-trackking on the role, even after informing the candidate to resign from their existing jobs. This is the worst phase where no Hiring Manager wants to be. However, uncertain Business Units tend to raise a job requirement and close it abruptly without hiring any candidate. This kind of experience affects the brand of the employer. Few firms may extend an offer with different role to retain the candidate. But then, thats the prerogative of few!

As a candidate, it’s hard when you have been waiting for a role and it never reaches you. That’s the risk you need to mitigate while switching jobs. Don’t place all your eggs in one basket. Explore few options before you resign and then zero down on the role. Eliminate employers with fuzzy communication, no matter how much you may want the role or how good it may sound initially! A strong job requirement gets closed as early as possible. This says a lot of about the company culture too. Any employer who creates a ‘Candidate Experience’ during hiring would care for their careers too! Money remains the highest motivator, till you realise the need for values. The deal breaker gets crystal clear when you know whom to trust your career with!

Wishing you a great career ahead!

If you have any HR Query or any query on Future of Work, please write to me in here. Looking forward to learn more while finding solutions for you.

Nabomita is the Founder to Nabomita.com. She is the Top 100 Women Achiever Awardee, awarded by Government of India , TEDx Speaker, Quoted on ForbesUS, one of the Top 20 HR Influencer in Social Media as declared by SHRM India and one among the Top 100 Technology Influencer in India. Connect with her on @nabomita_smiles , Facebook Page and Google+

How would you deal with Substance Abuse by your Co-Founder

I run a small, IT Firm, rather a startup. We do not have an official HR department. Just me and one other person in the office. I hired a friend of mine about a year ago. I know this was a bad idea. Things have been going fine until she relapsed. This was first time in 2 years, she had been on the up and up. She almost died from a heroine overdose, and they were able to bring her back. My question is, what do I do. Obviously we are a drug free work place. To be honest she didn’t tell her boss about the overdose, but the friend in me, she had known for over a decade. Plus, would this fall under the Substance abuse at work? I don’t want to make her life harder than it needs to be, but I also know that I have a duty to my clients. So confused!

First and foremost kudos to you for taking care of the person involved and getting her the right kind of medical support. Please ensure she gets every care and counselling that she may need to claim her strength back .

How much of a work have you allocated to her? Is that crucial ? Would you be able to manage it on your own ? Would it be possible to train someone to manage her area of work till she is recuperating?

Please mitigate every risk at work and ensure you leave no thread open. Do calculate the cost you may have to incur during this. The more you prepare meticulously, the better you would be able to deal with it.

Now let’s focus on the issue at your startup. It needs an HR Department as early as possible. Please hire an HR consultant and design a Code of Conduct along with every policy manual. Clearly define every defect and its repercussions. Point out the steps to be followed in case there is any non-adherence. Please maintain a zero tolerance to every non-adherence. It doesn’t need you a big team to put Code of Conduct in place. You can start framing it, even if you continue to remain a small startup. Please include guidelines such as the one mentioned in here!

“To work effectively, all of us need a healthy and safe work environment. All forms of substance abuse as well as the use or distribution of drugs and alcohol while at work is prohibited. Unless required as part of your role (for instance for security personnel where deemed necessary), possession and / or use of weapons / firearms or ammunition while on business of the Company is prohibited. All of us should be safe at our place of work. Should you observe any unsafe situations at work, please reach out to the Helpline. “

You work with clients who might be trusting you now, but can ask for an audit at any point of time. Hence, tie up with any back ground verification firm and get every detail checked and validated, including Police and Medical clearance. The more you keep yourself closer to the rules, the better you will sleep at night!

As for your friend, please let her regain strength and wait till she is free of every substance abuse. Please remember it is not about you or your company, but she and her entire career. If you have been her friend for a decade, you are the best person to help her out. In case she is ready for a rehab, please consider one. Every addiction have a treatment. Please consider signing her up for one. Explain a strict action now will save her life. I am sure, you are the best judge on how to convince her. Wish you all the best!

If you have any HR Query or any query on Future of Work, please write to me in here. Looking forward to learn more while finding solutions for you.

Nabomita is the Founder to Nabomita.com. She is the Top 100 Women Achiever Awardee, awarded by Government of India , TEDx Speaker, Quoted on ForbesUS, one of the Top 20 HR Influencer in Social Media as declared by SHRM India and one among the Top 100 Technology Influencer in India. Connect with her on @nabomita_smiles , Facebook Page and Google+

Out of these 3 Job offers, which one should I choose?

“I’m currently at a crossroads between 3 job options and don’t know what to do! I’m working as an HR Coordinator in a top pharmaceutical company making pretty decent money for the role. However the role is a temp position and I want a permanent role with benefits. There will be a recruitment opening up within the next two months and I’m thinking of applying but I’m not too interested in recruitment, I have done it before and I would do it again but I would prefer something more diverse. The only reason I am considering applying is because I love the company I currently work for and would probably get a small bump in compensation. A full time role at my current company would also come with X amount, a year in tuition reimbursement which I want since I want to do my master’s degree. 

My second option is Employee Relations Analyst which would pay what I’m currently making but it’s 30 minutes longer of a commute and X/2 amount a year max in tuition reimbuirsement. This position seems interesting since I am very interested in ER but I don’t know if analysing data all day is what I would enjoy doing.

Lastly, the third option is an HR Associate role at a Forbes 10 company which pays 9,000 less than what I’m currently making but they pay 100% for your health insurance, comes with bonus and has unlimited tuition reimbursement. However the role would be supporting one other person in HR, it would only be 2 people in that particular office which seems ok but I’m concerned about future room for advancement. However, this would include ER, benefit administration, and more of a generalist role since I would be dealing with many aspects of HR which I like.

I don’t know which to choose or proceed with, recruitment role which I’m not too excited about but good pay and good benefits at the company I’m with, the ER analyst role which I’m sort of excited about and make the same as I’m doing now but longer commute, or work for a REALLY good company making 9,000 less with amazing benefits and an HR Team of two??

I have been in HR for 3 years and want to be sure the next role will be a good stepping stone into my career.” 

The choices are clear. Every role offers an option that can be easily compared to the other. However, the choice made now will define the future. It’s not merely about the next few years of employment, but also funding the Post Graduate Degree.

Even though the first option offers you the greatest salary, it is evident from your words that you don’t wish to work in Recruitment. Hence it doesn’t make any sense to consider that.

It seems evident that you wish to take up the second option. The longer commute and half the salary offered in comparison to the first employer doesn’t pose a problem as you want to work as ER. However, if you fail to enjoy that role, this choice might completely backfire! On the top, any cap on the tuition reimbursement needs to be considered very strongly, as it would increase the monetary burden at your end!

Salary as a parameter can be considered only for a short term. In case of the long term, it’s all about the brand and the support for the education. The job offer accepted now, needs to be the stepping stone for a better job placement once you receive the Post Graduation Degree. Hence, the third option with the Forbes 10 Company remains the best option.

Every brand brings in a professional exposure along with a standard environment, which frames the maturity and efficiency. You have worked for last three years, you are in the right stage to groom and optimise your potential further. You will gain an access to a great work environment, the alumni, and live the joy of contributing to the company’s success!

Even though you are doubtful about your growth in this role, it still is a better offer as it will pay unlimited tuition reimbursement! The 9000 less in the pay won’t matter for long , as they offer a bonus, which might take care of the deficit! The growth factor might not pose a question after the Post Graduation, as you will have the choice to look for a change.

A strong brand with a Generalist Role, would offer you a sound experience to land the next best job that you apply for. On the top, you won’t have any Education loan. I guess this seals the deal offering the best of both the worlds.

Rest I leave it for you to decide ! May the best job find you. Good luck !

If you have any HR Query or any query on Future of Work, please write to me in here. Looking forward to learn more while finding solutions for you.

Nabomita is the Founder to Nabomita.com. She is the Top 100 Women Achiever Awardee, awarded by Government of India , TEDx Speaker, Quoted on ForbesUS, one of the Top 20 HR Influencer in Social Media as declared by SHRM India and one among the Top 100 Technology Influencer in India. Connect with her on @nabomita_smiles , Facebook Page and Google+

An Odd task of preparing a Compensation Report for a small firm

“I’m the HR Executive to a small to mid-sized firm. I get asked a lot of odd tasks. Today topped the cake.

Management decided full time employees are taking way too many of their paid sick days. They also wanted to know the pay, benefits, down to every incentives offered to such talent bands. I suppose they want to be armed with some information regarding what other employers in the area offer. So they have me cold-calling Companies, consultancies and other employers with similar talent pool to get a consensus. 

It’s been pretty difficult getting this information, which is pretty much confidential. I was wondering what your opinions were on this task in general, is it really useful to them to know what other employers are offering? Is there another way I could go about getting this type of information?”

Congratulations on this initiative. No matter how odd this task may sound, it will empower you with valuable information with regards to compensation and benefits. Let this be your very first Compensation Benchmark activity at a small and a manageable scale!

To begin with there are reports on Compensation with bands and designation for every sector published by Aon Hewitt, Mercer to name a few. Top firms such as Willis Towers Watson and Michael Page can offer insights on the design. But then, these reports are costly. A salary survey would offer a comparative data on where the pay structure within your firm lies. Glass door and Payscale would offer you a broad over view to the pay range . If you research enough in the comment section for each firm you might be able to even gauge how far the benefits implemented. Job advertised on LinkedIn Monster , Naukri and IIM Jobs can share more data on the existing opening.

Segregate the data for every band, level, and designation in your firm and compare it to what your competitors are paying. Stay focussed on your region unless you have a Pan-Indian presence or hire out-station candidates. Factor in the education level and experience in years required to deliver the job. The standard of living for the cities where your firm have a presence needs to be considered.

Once you have your report ready, validate it within your HR network. Confidentiality is important, hence respect someone’s choice of not responding to you. You may try and validate the data through the employees to the firms in your sector.

Once you have every single data validated by at least 3-5 individuals from each firms, you should be good to present the report to the Management Team at your firm.

Be prepare with questions on valid the data is and how do you make it relevant within your firm. Prepare a plan to suggest the changes that needs to be made to optimise your current pay structure and benefits. Suggest a few measures to be taken during implementing the new plan. In case you are not completely aware of the Minimax calculation , consider involving an external consultant or an expert. Wish you all the best !

If you have any HR Query or any query on Future of Work, please write to me in here. Looking forward to learn more while finding solutions for you.

Nabomita is the Founder to Nabomita.com. She is the Top 100 Women Achiever Awardee, awarded by Government of India , TEDx Speaker, Quoted on ForbesUS, one of the Top 20 HR Influencer in Social Media as declared by SHRM India and one among the Top 100 Technology Influencer in India. Connect with her on @nabomita_smiles , Facebook Page and Google+